Privacy Policy

At Megabac, the protection of personal information is the responsibility of a person designated by title: the president of Megabac inc. He oversees the application of this policy and answers the access, rectification and withdrawal requests described below.

To reach him, write to info@megabac.com with "Renseignements personnels" as the subject line — that is how your request gets straight to the right person.

The website asks you for personal information in one place only: the quote form. There you give your name, your email, your phone number, your city and the type of your project. That information serves one purpose: preparing your quote, calling you back with the price and the recommended size, then following up on the delivery and pickup of the dumpster.

When you call us, we note the same information, for the same purposes.

One automatic, technical collection comes on top of it: the Google tag loaded on every page sends Google visit data — IP address, page viewed, device and browser type — for audience measurement (Google Analytics 4) and Google Ads conversion measurement. That data serves statistics; we do not use it to identify you. It can be refused in your browser, as the Cookie Policy explains.

That is all. No newsletter, no profiling, no targeted advertising on our part — and your information is never sold or shared with third parties for commercial purposes.

By sending us the form, you consent to one precise thing: being contacted back about the quote you are asking for — by phone or by email, using the contact details you provided. Nothing more.

This consent signs you up for nothing: no promotional emails, no follow-ups unrelated to your request. You can withdraw it at any time — the steps are in the "Your rights" section below.

We keep your information for as long as it takes to process your request and, if you become a client, for the duration of the business relationship — for invoicing and the follow-up of your rentals.

Once those purposes are fulfilled, your information is destroyed or anonymized, as the law requires.

Law 25 gives you rights over your information, and they are simple to exercise:

• Access — know what we hold about you and get a copy.
• Rectification — have inaccurate or incomplete information corrected.
• Withdrawal of consent — ask us to stop using your contact details.
• De-indexing — ask that a piece of information stop being disseminated.

To exercise any of these rights, write to the person in charge at info@megabac.com, subject "Renseignements personnels". We answer within the 30 days set by law.

A confidentiality incident — unauthorized access to, use or communication of personal information, or its loss — triggers a precise procedure on our side, in keeping with the applicable provisions of the law:

• every incident is recorded in a confidentiality incident log;
• if the incident presents a risk of serious injury, the Commission d'accès à l'information du Québec and the persons concerned are notified;
• we take reasonable measures to reduce the risk of harm and to prevent an incident of the same nature from happening again.

The website loads the Google tag (GT-WFFK9DRM), which feeds Google Analytics 4 and Google Ads conversion measurement — calls and form submissions. It sets cookies (_ga, _ga_*, _gcl_au) and sends Google technical visit data (IP address, page viewed). No advertising trackers and no profiling on our part.

The details — what a cookie is, what each one does, how long it stays and how to refuse it — are published in the Cookie Policy.